Last updated: September 2026

About these terms

These Terms of Use govern your use of the Empentis website.

By using this website, you agree to these terms. If you do not agree with them, please do not use the website.

The terms “Empentis”, “we”, “us” and “our” refer to:

Empentis Training Solutions Limited
Company number: 10570407

Collingwood Buildings
38 Collingwood Street
Newcastle Upon Tyne
NE1 1JF

The terms “you” and “your” refer to users and visitors of this website.

Using this website

The content of this website is provided for general information about Empentis, our apprenticeship programmes, training and related services.

You may use the website for lawful personal and business purposes.

You must not:

• Use the website for any unlawful or fraudulent purpose

• Attempt to gain unauthorised access to the website or its systems

• Introduce viruses, malicious software or other harmful material

• Interfere with the operation or security of the website

• Reproduce or commercially exploit our content without permission, except where permitted by law

Information on this website

We aim to ensure that the information published on our website is accurate and up to date.

However, course details, apprenticeship standards, programme availability, funding arrangements, eligibility requirements, delivery methods, course content and other information may change.

Information provided on the website should therefore be treated as general guidance and does not constitute a guarantee of eligibility, funding, enrolment or availability.

Please contact our team for current information about a particular programme or service.

Apprenticeships and funding

Eligibility for an apprenticeship, government funding or other funded training depends on applicable funding rules, programme requirements and individual and employer circumstances.

Information on this website does not guarantee that an individual, employer or programme will qualify for funding.

Eligibility and funding arrangements will be confirmed as part of the appropriate assessment and enrolment process.

Intellectual property

Unless otherwise stated, the content of this website – including text, branding, logos, graphics, photographs, illustrations, video and design – is owned by Empentis Training Solutions Limited or used by us with permission.

You may view, print or download extracts from the website for your own personal or legitimate internal business use.

You must not reproduce, distribute, modify, sell, licence or otherwise commercially exploit our website content without our prior written permission, except where permitted by law.

Third-party links

Our website may contain links to websites and services operated by third parties.

These links are provided for information and convenience.

Empentis does not control third-party websites and is not responsible for their content, security, availability or privacy practices.

The inclusion of a link does not necessarily mean that Empentis endorses the third party or its content.

Website availability

We aim to keep our website available and operating correctly.

However, we cannot guarantee that access will always be uninterrupted or error-free.

We may suspend, withdraw, update or change all or part of the website where reasonably necessary, including for maintenance, security or technical reasons.

Liability

Nothing in these Terms of Use excludes or limits any liability that cannot lawfully be excluded or limited.

To the extent permitted by law, Empentis will not be responsible for losses resulting solely from reliance on general information published on this website where specific advice, assessment or confirmation should reasonably have been obtained.

We are not responsible for losses arising from circumstances outside our reasonable control or from third-party websites or services accessed through links on our website.

Privacy and personal information

Our use of personal information is explained in our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy.

Changes to these terms

We may update these Terms of Use from time to time.

Any changes will take effect when the updated version is published on our website.

Governing law

These Terms of Use are governed by the laws of England and Wales.

Any dispute relating to these terms or your use of the website will be subject to the jurisdiction of the courts of England and Wales, subject to any rights you may have under applicable law.

Contact us

If you have any questions about these Terms of Use or the Empentis website, please contact:

Empentis Training Solutions Limited
Collingwood Buildings
38 Collingwood Street
Newcastle Upon Tyne
NE1 1JF

Email: info@empentis.co.uk
Telephone: 0191 269 6891